Thanks for your feedback.
We only have licensed and experienced CPAs preparing returns from start to finish. Our business model is based on a decade of experience working for real CPA tax firms and seeing the inefficiencies and unfair/lopsided fees billed to clients. A CPA’s expertise is extremely valuable, and is better than any other person/system. When simple (i.e. the vast majority) returns can be processed in less than one hour and a traditional CPA firm sets their minimum price at $500+, no matter the details, we see an antiquated industry and offer a new (and thanks to modern technology, totally viable) solution.
We don’t employ interns or EAs, nor do we have any outsourced/foreign workers. It’s U.S. CPAs only. Errors and omissions insurance covers any mistakes, and audit defense is free for returns that we have prepared.
Our business model of letting satisfied clients choose the amount for our service fee is based on the belief that clients will identify the value of our CPAs, and pay at least a reasonable amount for our time and expertise. It’s a win-win for client and firm. In very rare circumstances, as a private company, we reserve the right to refuse future service to those who do not pay anything, or pay a clearly unreasonable amount.
Fees nearing $1000 for personal and $2000 for personal and business (LLC/S-corp) should be reserved for only extremely complex/specialized returns (<1% of returns, e.g. a dozen rental properties, filing in multiple countries, you own a hedge fund in the Caymans, etc.). If not, charging fees that high is simply outrageous. High fees do not equal high quality, only good marketing.
If you’ve ever wondered if you’re paying too much for your current CPA, give us a try. If our preparation of your returns results in a tax outcome that is inferior to your current CPA, pay us nothing and keep your CPA. If we match or improve the tax outcome vis-a-vis your current CPA, pay us what you want (saving lots of $$) and make the switch. You have nothing to lose.
@marc2242 @WealthyDoc @YourMoneyGeek