Has anyone ever had trouble with Personal Capital (PC) logging into your online 401K website? I just uploaded for my online 401k account to my PC account back in January and have had a lot of trouble with it.
Every time PC tries to login to get the updated account info from the 401K website, it says invalid username and password which also counts as failed attempts and locks me out of the 401K account. The company I work for is very small and very old and has the plan through Metlife Brighthouse Financial. Their online account page is horrible and very outdated, which might be the .
For now I’m electing to not have the 401K on my Personal Capital page to avoid having to call the 800 number for like the six time to reset everything.
If anyone has any suggestions, I would greatly appreciate it!